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Introduce Yourself (Example Post)
This is an example post, originally published as part of Blogging University. Enroll in one of our ten programs, and start your blog right. You’re going to publish a post today. Don’t worry about how your blog looks. Don’t worry if you haven’t given it a name yet, or you’re feeling overwhelmed. Just click the…
Introduce Yourself (Example Post)
This is an example post, originally published as part of Blogging University. Enroll in one of our ten programs, and start your blog right. You’re going to publish a post today. Don’t worry about how your blog looks. Don’t worry if you haven’t given it a name yet, or you’re feeling overwhelmed. Just click the…
Introduce Yourself (Example Post)
This is an example post, originally published as part of Blogging University. Enroll in one of our ten programs, and start your blog right. You’re going to publish a post today. Don’t worry about how your blog looks. Don’t worry if you haven’t given it a name yet, or you’re feeling overwhelmed. Just click the…
Introduction
I am an information technology leader with deep experience in service delivery, business operations analysis, organizational change management, and IT process improvement. My strengths include adapting to change and setting priorities in demanding environments. I have achieved success as a liaison between local operations and corporate IT management while supporting 350 plus employees and over 100 investment local and cloud hosted applications. I am interested in building my IT managerial skills in my next role by bringing a passion for results, and excellence in relationship management
How I Can Help Grow Your Business
- Business Process Improvement
- Business Strategy & Prioritization
- Cross Functional Leadership
- IT Service Management
- Change Management
- Root Cause Analysis &Problem Solving
Experience
IT Application & Service Delivery Manager – Nationwide Mutual Insurance Company
(2013 – 2019)
Responsible for Run Operations, Service Management, Process Ownership, Business Analysis, Operational Reporting, and Application Availability of Nationwides Investments application portfolio.
IT Service Management Consultant
(2011 – 2013)
Managed major enterprise application and technology incidents to mitigation. Also responsible for enterprise stakeholder communications and business impact analysis statements.
Mainframe & Distributed Platform Technical Lead
(2007 – 2011)
Technical Manager of the distributed and mainframe platform analysts. Responsible for managing SLA adherence and performance.
IT Operations Analyst
(2005 – 2007)
Responsible for system analysis and support of IBM ZLinux mainframe batch processing and performance, multi platform restores, and technical documentation review.
Windows & Linux Systems Administrator – Hewlett-Packard Corporation
(2003 – 2005)
Performed web hosting support of client hardware and software installations. Also, responsible for connectivity and client side trouble shooting on site.
Billing Operations Analyst – Qwest Communications
(1999 – 2003)
Managed billing application process, as well as offsite tape management, billing data restoration, and data expiration management.
Kurt Wiewel 